Plan my Tokyo

Verification log

Each fact below links to its official source and shows when we last checked it. See how we work in the editorial policy.

13 facts · most recent check 2026-10-31

FactSourceLast verified
Consumables such as food, beverages or cosmetics that are consumed in Japan are not eligible.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
Goods consumed before departure should not go through the procedure; report this to a customs officer at the counter.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
Complete every step before boarding procedures. If you miss it, the inspection is not completed and neither the airline nor Customs provides compensation.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
Goods must be taken out of Japan. Failure to export can lead to collection of the exempted tax plus penalties.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
Purchases of ¥5,000 or more (excluding tax) per store per day are eligible.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
At major airports (Narita, Haneda, Kansai, Chubu, Fukuoka, New Chitose, Naha) you may instead complete the procedure online through Visit Japan Web, in designated Wi-Fi areas up to the security checkpoint.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
Refunds are paid by each tax-free shop or by a refund service provider the shop uses. Ask the shop how you will be paid.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
At tax-free shops you pay the tax-inclusive price; the consumption-tax amount is refunded after the customs check at departure.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
Inspection is done per receipt. If any item on a receipt is missing, none of the goods on that receipt are eligible.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
The terminal shows a result: a green result means no inspection is needed; a red result means you take the goods to the designated customs inspection area.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
Use the kiosk or electronic terminal in the international departure lobby before baggage check-in, with all the purchased goods with you.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
The Refund Method applies to purchases made on or after 1 November 2026. Purchases up to 31 October 2026 follow the current system, where tax is exempted at the register.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31
You must complete the procedure within 90 days from the date of purchase by presenting your passport at a tax-free procedure terminal.Japan Tourism Agency (MLIT) — What is the Refund Method?2026-10-31

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